Per EFC09519 time clocking is not required. You will only need to clock for actual time (MT, B, NPF, Diag. etc.) The reasons to still have good clocking practice. For actual time We need it …
DDR1, DDR2, DDR3, DDR4, DDME, DDET
Potential Repeat Repair: The purpose of this measurement is to identify what a customer may perceive as a repeat repair. This is identified by similar labor ops, causal part, CCC , etc. This is across …
TSB’S With Other Complaints Attached To That Job
TSB’S with other complaints attached to that job. When doing a TSB, do that TSB on 1 line. If there is more parts and comments that extend beyond that TSB, write up a separate line …
Bumper to Bumper Coverage Plus
1992 – 2021 Ford/Mercury 36 months or 36,000 miles PLUS 1991 – 2021 Lincoln 48 months or 50,000 miles PLUS Maintenance and Wear Parts replaced because of normal maintenance and wear are not covered by …
Ford’s Sublet/Body Shop Guidelines
When reimbursement is claimed for any repair that is sublet to an outside repair facility, the sublet invoice must contain the following information: The name, address and phone number of the sublet facility A pre-printed …
Ford Extended Service Plan (ESP) Approvals
PRIOR APPROVAL ON COMPETITIVE MAKE (NON FORD VECHICLES) CLAIMS at or greater than $500 Any competitive make vehicle claim $500 or greater requires prior approval (or $300 if your dealership has a $300 approval level …
