1992 – 2021 Ford/Mercury 36 months or 36,000 miles PLUS 1991 – 2021 Lincoln 48 months or 50,000 miles PLUS Maintenance and Wear Parts replaced because of normal maintenance and wear are not covered by …
Ford’s Sublet/Body Shop Guidelines
When reimbursement is claimed for any repair that is sublet to an outside repair facility, the sublet invoice must contain the following information: The name, address and phone number of the sublet facility A pre-printed …
Ford Extended Service Plan (ESP) Approvals
PRIOR APPROVAL ON COMPETITIVE MAKE (NON FORD VECHICLES) CLAIMS at or greater than $500 Any competitive make vehicle claim $500 or greater requires prior approval (or $300 if your dealership has a $300 approval level …
15S16, 16S30, 20S15, 20S30 Approval
We are having a lot of these claims getting rejected or not getting the approval for the claim. Every one of these recalls needs Special Service Support Center (SSSC) approval to be paid. If you …
Top Reasons for Chargebacks in Audits Plus Special Allowance for Required Supplies
ONE TIME USE NUTS, BOLTS, HARDWARE..ETC… ALSO SPECIAL ALLOWANCE FOR REQUIRED CHEMICALS AND SUPPLIES FOR RECALLS & ONP REPAIRS In the recent Ford Tube video they went thru what the top reasons are for chargebacks …
Top Reasons for Chargebacks in Audits Plus Special Allowance for Required SuppliesRead More
2018 Technician Comments
Dealership technicians are one of the most vital sources of product information for Ford Motor Company. The information that they provide to Ford today helps improve the quality of vehicles we build tomorrow. The comments, …

