We are having a lot of these claims getting rejected or not getting the approval for the claim. Every one of these recalls needs Special Service Support Center (SSSC) approval to be paid. If you …
Top Reasons for Chargebacks in Audits Plus Special Allowance for Required Supplies
ONE TIME USE NUTS, BOLTS, HARDWARE..ETC… ALSO SPECIAL ALLOWANCE FOR REQUIRED CHEMICALS AND SUPPLIES FOR RECALLS & ONP REPAIRS In the recent Ford Tube video they went thru what the top reasons are for chargebacks …
Top Reasons for Chargebacks in Audits Plus Special Allowance for Required SuppliesRead More
2018 Technician Comments
Dealership technicians are one of the most vital sources of product information for Ford Motor Company. The information that they provide to Ford today helps improve the quality of vehicles we build tomorrow. The comments, …
Bumper to Bumper + Coverage Clarification
Click on the PDF below to view the Bumper to Bumper + Coverage Clarification document: Bumper to Bumper + Coverage Clarification
Transit Damage Claim Processing
Per EFC05895 updates for improved Transit Damage Claim Processing. Effective September 15, 2017 ALL Transit Damage claims, regardless of dollar amount, will require attaching the supporting documentation to the claim. All Transit Damage claims submitted …
2016 & 2017 Pickup & Delivery Contract
2017 Pickup & Delivery Contract: When submitting use claim type 11 PDL A99/82. Use LOANER instead of RENTAL, up to $90.00 from EFC05286. Also use VEHPIC $30.00 VEHDEL $25.00 or PIDEL $55.00. IMPORTANT What we …

